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Retention is the New Growth: Client Communication That Keeps Accounts Home

October 14, 2026 12:00 PM - 1:00 PM (EDT)

Description

As the market stabilizes, the agencies that win will be the ones clients hear from first. This session covers practical ways to automate renewal touchpoints, proactive reviews, and check-ins without losing the personal voice your clients expect. Walk away with a simple communication calendar you can start using immediately

Matt Slade will be your presenter 

This program is not approved for CE - informational only. 


Time

Class time listed is Eastern Time Zone. Please adjust accordingly if located in Central Time Zone. 

Location

Live Online Webinar

Can be completed in the comfort of your office or home

Pricing

Member Rate - No Charge

Non Member Rate $25

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Contact Information

PIA Southern Alliance
Name: Tammy Holmes
Phone: (770) 921-7368
Email: tammy@piasouth.com
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